My experience with Black Lab has been nothing but amazing. The original order and shipping process was seamless and efficient. The customer service is out of this world!!

In today's business culture of not always treating the customer with respect and only looking out for the company, Black Lab breaks that model and goes way above and beyond to work with and support the customer. My communications with Courtney have been timely, caring and supportive.

My journey with customer service was due to a zipper malfunction with the bolster and through various circumstances, we ended up with a completely new bed for our dog at no cost.

I highly recommend any product from Black Lab and pray you have as much of a positive experience with this family owed business as my family has, thank you Courtney and the Black Lab family.

For my 77 pound lab I ordered the X large. so she can sprawl out without her head hanging over. From the moment she laid on this bed, she loved it and snored deeply. We put her favorite blanket on it, but she likes it both ways.

The deciding factor to purchase this bed was not only was it leak proof, it is so easy to wash. You only need to remove the top cover which zippers off so easily. We washed the bedding before use (you don't have to) and the two covers over the mattress dried quickly in the sun in no time and we easy to put on,

Our three dogs needed a bed that would hold up to a tiny werewolf who digs, an older guy who needs cushion and easy to clean materials, and a new puppy who brings gross stuff into bed. In the first week the bed stood up to chewing and digging and was easily washed after the puppy dumped an entire bottle of fish oil all over it. The house still smells like the docks, but our Black Lab bed was a breeze to clean.